To review service institutions’ experiences

Abu Dhabi, United Arab Emirates - Friday, July 3rd 2015 [ME NewsWire]

In collaboration with Etisalat Academy, the Customer Service Department at the Ministry of Interior conducted field visits for participants enrolled in the Excellence Diploma Program. The program is organized by the Ministry of Interior with the participation of 490 trainees from the various federal and local governmental bodies.

The program aims to provide participants with the opportunity to review the experience of service institutions across the country and avail of their successful practices in the field of excellence in customer service. it also aims to exchange and share knowledge between public and private institutions, as well as to identify the challenges faced by these institutions as they strive to attain excellence in the provision of services.

Colonel Nasser Khadem Al Ka’bi, Head of the Customer Service Department ... Read more »

Abu Dhabi, United Arab Emirates - Friday, July 3rd 2015 [ME NewsWire]

Lt. General H.H Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior headed the UAE delegation that is taking part in the extraordinary meeting of the Interior Ministers of the Gulf Cooperation Council (GCC) States held yesterday, Thursday, in Kuwait. The meeting was attended by Prince Mohammed bin Nayef bin Abdulaziz Al-Saud, the Saudi Crown Prince, First Deputy Prime Minister, and Minister of Interior; Sheikh Abdullah bin Nasser bin Khalifa al-Thani, the Qatari Prime Minister and Minister of Interior; Sheikh Mohammed Al Khaled Al Hamad Al Sabah, the Kuwaiti Deputy Prime Minister and Minister of Interior; Sheikh Rashid bin Abdullah Al Khalifa, Bahrain’s Minister of Interior; and Hamoud bin Faisal al Busaidi, Oman’s Interior Minister. The meeting was also attended by Dr. Abdul Latif Bin Rashid Al Zayani, Secretary General of the Gulf Cooperation Council (GCC).

... Read more »

SM Optics is part of the award for optical services and equipment

MILAN - Monday, July 6th 2015 [ME NewsWire]

(BUSINESS WIRE)--In the effort of renewing and expanding the existing telecommunication infrastructure ENEL ENDESA selects SIAE MICROELETTRONICA GROUP as sole supplier for the Spanish and Peru transport network. Latest generation of microwave radio, WDM, auxiliary equipment, network management system and related professional services including the complete network design are part of the supply.

In Spain the new network will modernize the country backbone with high capacity WDM system interconnecting the different electrical substations. The use of microwave radio as spur links is to aggregate lower order traffic as well as offering data services to local offices in the different country locations. In Peru the network extension is based on microwave radio only.

"This multimillion dollar award based on the deployment of an end to end networ ... Read more »

MTN Customers in Rwanda and Ivory Coast Can Now Receive Western Union Money Transfer Transactions on Their Mobile Phones

ENGLEWOOD, Colo. - Monday, July 6th 2015 [ME NewsWire]

(BUSINESS WIRE)-- The Western Union Company (NYSE:WU), a leader in global payment services, in collaboration with the MTN Group, a multinational mobile telecommunications company servicing 229,2 million customers in 22 countries, today announced the launch of a new mobile money transfer service in Rwanda and Ivory Coast. The new service allows MTN customers in both countries to receive a Western Union Money Transfer® transaction in their mobile wallet.

Senders may choose to send from a participating Western Union® agent location or a Western Union digital1 channel; the receiver may then pick up the transfer into his or her mobile wallet. The money can be used to pay bills, conduct a person-to-person money transfer, buy airtime, as well as other MTN Mobile Money services availabl ... Read more »

ABU DHABI, United Arab Emirates - Wednesday, July 1st 2015 [ME NewsWire]

The nationwide Ministry of Interior’s Ramadan Councils, organized by the Law Respect Culture Bureau at the General Secretariat of the Office of H.H Deputy Prime Minister and Minister of Interior, are scheduled to discuss the traffic and licensing services of the MoI, on Thursday evening.

The main topic of discussion consists of two subsections, with the first subsection consisting of three subjects related to traffic services. The first topic includes the work of the traffic patrols, and the efforts made to achieve security on the road and to reduce accidents. The second topic addresses licensing services, vehicle licensing requirements, facilities provided to customers, and maintaining driver safety by ensuring vehicle integrity. The third topic discusses smart traffic services through a review of the traffic services on smart devices.

The second subsection of the Council for Traf ... Read more »

Cyber-Security Spending Expected to Increase by 2019

Abu Dhabi, United Arab Emirates - Wednesday, July 1st 2015 [ME NewsWire]

The 7th edition of the International Exhibition for National Security and Resilience (ISNR 2016), which is scheduled to take place at the Abu Dhabi National Exhibition Centre (ADNEC) in Abu Dhabi on 15th -17th March, 2016, will witness the debut of a leading international event, Infosecurity Middle East.

Infosecurity Middle East is a highly respected international brand in the information security industry and in 2016 will be a co-located exhibition with ISNR.  Infosecurity Middle East will provide an opportunity for regional governments, critical infrastructure, major public institutions, IT security firms, and cyber-security professionals to review the latest trends and innovative solutions to ensure the security of business information and IT infrastructure.

World countries see cyber-crime as a growing threat, and are s ... Read more »

ABU DHABI, United Arab Emirates - Wednesday, July 1st 2015 [ME NewsWire]

The General Secretariat of the Ministry of Interior's Award for Innovative Police Ideas has announced their decision to postpone the deadline for submitting nomination applications for those wishing to participate in the first edition of the award. The award is comprised of various categories dedicated to police innovation and creation - with applications now eligible to be received through early September.

Major General Dr. Abdul Quddous Abdul Razzaq Al Obaidly, Deputy Head of the MoI’s Award for Innovative Police Ideas, said that the decision to postpone the deadline from 1 July to 1 September, 2015 was to provide more time for the submission of nomination applications. He pointed out that this move is in line with the Ministry’s strategy to further promote innovation and with the wishes of the public. He pointed out that the award seeks to share the best practices and creative ... Read more »

NEW YORK. - Monday, July 6th 2015 [ME NewsWire]

(BUSINESS WIRE)-- Rivada Networks has had another patent allowed for its industry-leading position-location technology.

Less than a year after the USPTO issued patent #8,787,944, Rivada’s original patent for enhanced Location-Based Services (eLBS), Rivada has received a notice of allowance for its eLBS algorithm, which uses Kalman filters to refine location estimates. A Kalman filter is an algorithm for sorting good data from bad, and is central to Rivada’s technique for deriving highly accurate location information from a series of less-accurate estimates from varied sources.

According to Rivada CTO Clint Smith, “The implementation of this idea was complex, but the goal was always to keep the data-filtration process as simple as possible.” Simplicity keeps down the processing power needed while a device is pinning down its position.

Rivada has now developed a full, working librar ... Read more »