LONDON - Thursday, 16. May 2024 AETOSWire

(BUSINESS WIRE)--Manhattan Associates (NASDAQ: MANH) today announced Manhattan Active® Maven, a specialized Generative Artificial Intelligence (GenAI) solution built for customer service, along with Manhattan Assist, which adds cutting-edge GenAI capabilities to all Manhattan Active solutions. The company is applying this state-of-the-art technology to revolutionize consumer interactions, as well as enhancing how Manhattan's customers engage with their solutions.

The new Manhattan Active Maven harnesses the power of GenAI technology to elevate customer experience while simultaneously reducing operational costs. This innovative solution offers a GenAI-powered chatbot for consumers, and a collection of GenAI features aimed at enhancing the efficiency and service standards of customer service representatives. Natively built within Manhattan's industry-leading omnichannel commerce solution, Manhattan Active Maven stan ... Read more »

LONDON - Thursday, 16. May 2024 AETOSWire Print 

Industry leader delivers on its vision of unifying supply chain planning and execution

(BUSINESS WIRE)--Manhattan Associates (NASDAQ: MANH) today announces Manhattan Active® Supply Chain Planning (SCP), the industry’s first unified business planning platform that enables bi-directional collaboration between supply chain planning and execution systems. This groundbreaking solution enables planners to evaluate all operational factors in real-time, and align all systems, inventory, and resources to a common business objective, such as reducing total landed cost or increasing speed to market.

With traditional supply chain planning, inventory, labor, transportation, and warehouse operations are planned and optimized in isolation. This approach yields fragmented strategies that often conflict with one another and lack feedback from the executio ... Read more »