FRANKLIN, Tenn. & PRAGUE-Saturday 6 June 2020 [ AETOS Wire ]
(BUSINESS WIRE) -- ZOOM International a worldwide leader in omni-channel compliance recording, workforce optimization (WFO), and revenue protection software for contact centers will begin doing business solely as elevēo beginning June 2nd, 2020.
For over 20 years, ZOOM International has been a leading workforce optimization software provider in the contact center industry. Very early on, we were approached to solve a compliance problem with call recording. We built a creative software solution in record time, and began a journey crossing continents, employing hundreds of colleagues, and eventually improving operations, compliance, and customer experience for thousands of customers in 94 countries via more than 550 channel partners in the communications industry.
Over time we have earned an 88 NPS score from ZOOM International customers & partners for our world-class support and innovative WF
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