ABU DHABI, United Arab Emirates - Saturday, March 26th 2016 [ME NewsWire]

The Residency and Foreigners Affairs Department in Al Ain inaugurated the Customers Self Service Lounge. The lounge enable customers to process their applications online as it is furnished with all technological equipment and other tools to facilitate processes.

The lounge is an integrated platform providing photocopiers, fax, scanners and other equipment. This equipment will facilitate processes by saving time spent on photocopying and printing the required documents. Customers can obtain a copy of the procedures required for main and sub-services and print it for free.

The platform also provides access to the e-services of the Department for companies and governmental institutions that are registered and activated on (Fawri) system for companies. This system enables institutions and company owners to process applications, as it also enables other customers to print their applications ... Read more »

ABU DHABI, United Arab Emirates - Sunday, March 27th 2016 [ME NewsWire]

The Security Media Department extends its warmest greetings and thanks for your unrelenting cooperation. We highly value your partnership aimed at boosting the security and safety system in the United Arab Emirates.

In line with our ongoing effort to shed light on the positive and negative behaviors that are captured by the Security Media patrols’ cameras, we hereby provide you with a reality photo and caption of the various behaviors taking place in society, in a bid to promote security awareness among community members and improve their sense of security and community responsibility. We hope that you will kindly dedicate the appropriate space to these photos and captions.

Photo Caption:

“Load protrusion outside of a truck is a violation of safety regulations and may cause grave accidents.”

(Courtesy of the Security Media)

For more information ab ... Read more »

ABU DHABI, United Arab Emirates - Saturday, March 26th 2016 [ME NewsWire]
The office of the Inspector General of the Ministry of Interior organized an induction workshop on the objectives, duties and procedures of the Inspector General’s office. The workshop was held at Umm Al Quwain Police General Headquarters.
Major General Ahmed Nasser Al Raisi, Inspector General of the Ministry of Interior stressed the importance of the dissemination the methodology of self-inspection due to the role it plays in helping to improve the clients’ satisfaction through monitoring the observations and recommendations and the improvement opportunities by the police leaderships.
Furthermore, he said that the responsibilities of the immediate supervisor include following-up procedures and being present at the field, checking the efficiency and performance of all tasks and duties assigned to him, meeting the staff in order to know their needs and sharing ideas with them to im ... Read more »

ABU DHABI, United Arab Emirates - Sunday, March 27th 2016 [ME NewsWire]

Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior met today (Sunday) at his office Her Excellency Dominique Mineur, Ambassador of the Kingdom of Belgium to the United Arab Emirates.

During the meeting various issues of common interest were discussed, as well as methods to promote cooperation and coordination between the United Arab Emirates and the Kingdom of Belgium across various police and security fields.

The meeting was attended by Lt. General Saif Abdullah Al Sha’far, Undersecretary at the Ministry of Interior; and Major General Dr. Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior.

For more information about:

The Ministry of Interior, please click HERE

Abu Dhabi Police, please click HERE

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ABU DHABI, United Arab Emirates - Thursday, March 24th 2016 [ME NewsWire]

Two delegations from the Ajman Free Zone and the Public Works and Services Department in Ras Al Khaimah separately reviewed the experience of the Vehicles and Drivers Licensing Department at the Abu Dhabi Police in providing services to customers through several channels available quickly and efficiently.

The two delegations toured the department’s Customer Service Center and listened to an explanation by Colonel Suhail Al Khaiaili, Chief of the Vehicles Licensing Section, about the service packages provided by the department to customers through smart applications, the self-service E-payment machines (Sahel), and the comprehensive employee channels. He noted that the Customer Service Center has completed a total of 383,528 transactions over the past year through simple and easy steps. This approach has increased customer satisfaction with the services that are provided via various channe ... Read more »

ABU DHABI, United Arab Emirates - Saturday, March 26th 2016 [ME NewsWire]

The Research and Survey Center of the Strategy and Performance Development General Directorate at the Ministry of Interior conducted a survey to measure the social satisfaction regarding the police departments’ responsiveness to all types of reports.

The questionnaire included the measurement of satisfaction regarding the operations room, traffic patrols, ambulance, civil defense, Saaed and comprehensive security patrols.

Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, Director General of Strategy and Performance Development at the Ministry of Interior, stressed the Ministry’s keenness to achieve the highest levels of quality and distinction in providing services that satisfy and please the different categories of the public.

For his part, Major Mubarak Saeed Al Rashidi, Survey Data Processing Branch Manager at the Research and Survey Center, said: “Survey resea ... Read more »