SANTA CLARA, Calif. - Thursday, 15. February 2024
Vectara Chat empowers companies to build advanced chatbot systems with its trusted GenAI platform.

(BUSINESS WIRE) -- Today, Vectara, the trusted Generative AI Platform and LLM Builder, released its latest module, Vectara Chat, designed to empower companies to build advanced chatbot systems with the GenAI platform. With 80% of enterprises forecasted to have GenAI-enabled applications by 2026, Vectara Chat offers developers, product managers, and startups a powerful toolset for creating chatbots effortlessly.

Vectara Chat is an end-to-end solution for businesses constructing their own chatbot using domain-specific data, minimizing biases from open-source training data. Unlike existing offerings that require users to navigate multiple platforms and services, Vectara Chat provides a seamless experience without compromising efficiency and control by offering transparency and insight into the origin of summaries.

Key Features of Vectara Chat:

Enhanced User Experience: Users can have progressive conversations with the full context of the chat history. Administrators can effortlessly reference previous messages within a thread, eliminating the need for re-explanation. This feature provides a more natural and dynamic conversation experience, differentiating it from traditional search or summarization engines.

Streamlined Development Process: Developers using Vectara Chat can now build and test a white-label UI chat widget framework. This framework can be deployed with just a few lines of Javascript/HTML, enabling efficient chatbot development without extensive machine-learning expertise.

Insights into User Trends: Administrators can also now gain valuable insights into user behavior by analyzing trends among users. This data-driven approach effortlessly pinpoints opportunities for creating additional products, pages, or FAQs that can enhance the overall user experience.

"The core functionalities of Vectara Chat, including the ability to reference message history, develop a UI chat widget framework, and view user trends, showcase our commitment to providing a comprehensive toolkit for developers and builders,” says Shane Connelly, Head of Product at Vectara. “Our goal is to ensure that chatbot development is user-friendly and efficient, catering to a diverse range of conversational AI use-cases."

Vectara Chat takes a privacy-first approach. Users will maintain control over whether their answer histories are recorded, with the default setting being turned off. Additionally, Vectara ensures that it does not have access to the context of stored answers in the systems, thereby creating a secure and private environment for users.

"With Vectara Chat, we are redefining the landscape of chatbot development,” Co-Founder and Chief Architect Tallat Shafaat states. “Our commitment to providing a seamless, efficient, and privacy-centric solution reflects our dedication to empowering businesses in the AI era."

The chatbot industry is projected to reach $1.25 billion in 2025, a significant increase over the last decade propelled by GenAI. In the realm of conversational AI development, Vectara Chat represents a significant milestone. It provides a comprehensive solution to developers, positioning itself as the go-to choice for organizations seeking a competitive edge in the rapidly evolving AI landscape, allowing customers and partners with limited coding knowledge to develop transparent, accurate LLMs for their businesses.

About Vectara

Vectara is an end-to-end platform that empowers product builders to embed powerful Generative AI features into their applications with extraordinary results. Built on a solid hybrid-search core, Vectara delivers the shortest path to an answer or action through a safe, secure, and trusted entry point. Vectara is built for product managers and developers with an easily leveraged API that gives full access to the platform's powerful features. Vectara’s Retrieval Augmented (Grounded) Generation allows businesses to quickly, safely, and affordably integrate best-in-class conversational AI and question-answering into their application with zero-shot precision. Vectara never trains their models on customer data, allowing businesses to embed generative AI capabilities without the risk of data or privacy violations. To learn more about Vectara, visit www.vectara.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240215473471/en/

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