ABU DHABI, United Arab Emirates - Monday, September 21st 2015 [ME NewsWire]
The work timings during the Eid Al Adha holiday have been announced by the Ministry of Interior, as represented by the Naturalization, Residency and Ports Affairs Sector. Working hours will be from 10 am to 1 pm Sunday through Thursday in order to complete all general transactions via the various departments and sections of the General Directorate of Residency and Foreign Affairs that deal with the public. The working hours apply to all departments and sections affiliated with the Naturalization Departments across the UAE.
Major General Khalifa Hareb Al Khaiaili, Acting Undersecretary of the Ministry of Interior for Naturalization, Residency and Ports Affairs, said that a number of employees at the departments and sections have been allocated to handle customers’ urgent cases. “This measure aims to deliver services to the public in a way that achieves customer satisfaction,” he said.
Adding further, he added that this procedure comes in implementation of the directives of the police leadership based on their keenness to upgrade the level of services provided to the public, to promote the principles of total quality and excellence in performance, to deliver distinguished services to community members, and to accommodate more customers.
Moreover, Major General Al Khaiaili stressed the keenness of the General Directorates of Residency and Foreign Affairs across the country to provide distinguished high quality services throughout the year, intensify activities during various events, and alleviate the burden on customers so as to ensure a smooth workflow. He also urged the employees at those departments to redouble their efforts so as to provide better services to the public.
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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.
The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department
Abu Dhabi Police GHQ - Security Media
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